Ticket Types, Railcards, and Prices

Ticket Options and Usage

• Refund Rule Changes for Certain National Rail Tickets from 1 April 2026
• What child fares are available?
• At what times can I use the Peak and Off-Peak Day Travelcards?
• What does 'London Terminals' mean when purchasing a Season Ticket?

Railcards and Season Tickets

• I don’t travel every day, is it worth buying a Season Ticket?
• Can I use a Railcard with my Season Ticket?
• Do I need a Photocard for a Season Ticket?
• What should I do if my Season Ticket is lost or stolen?

Payments and Receipts

• Do I get a receipt for the tickets I purchased?
• Why is my credit/debit card being rejected?